---
title: Clearing user responses
description: Customize your Josef bot settings to save user responses or clear them upon exit. Enhance user experience with simple dashboard adjustments.
---

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# Clearing user responses

Each time an end-user opens a Josef bot in their browser, their previous bot responses are cleared from the bot UI by default, meaning a fresh new interaction is ready to take place. 

If you would prefer user responses to be saved each time a user exits a bot, you can make this change in the bot's **Details** settings.

### **Instructions**

To do this, 

1. Navigate to Dashboard \> \[Bot\] \> Design \> **End user data**.
2. You'll see a dropdown menu with two options: 
     - - Clear existing responses (default)
           - Save existing responses
3. Select which one you'd prefer and the change will be applied to the bot automatically. 
     - **Important**: If your bot is already live and has open user interactions, bot users will need to click **Start again** in the bot UI for this new change to be applied.
     - **Note:** This change is also made on a bot level only. To apply to this change to other bots, follow the same process (steps 1 - 3) bot-by-bot.

![End-user\_data](https://help.joseflegal.com/hs-fs/hubfs/Knowledge%20Base%20Import/End-user_data.png?width=337&height=116&name=End-user_data.png)  
\[Image: End user data in the Design tab\]

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