---
title: File upload images in documents
description: Optimize image uploads for documents by using recommended dimensions to ensure proper resizing and appearance in generated files.
---

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# File upload images in documents

When using the file upload feature to insert images into generated documents, images are automatically resized to ensure they fit neatly in line with the surrounding text, table, etc.

#### Dimensions

To maintain the correct dimensions and aspect ratio, we recommend builders

- Instruct users to upload images with the dimensions of **2.2cm (H) x 2.75 (W)**.
- In pixels terms, that equates to **830px (H) x 1040px (W)**. 
    - **Hint:** We recommend communicating this via message text or hints.

### Internal documents

If your bot generates an **internal** **document** and the user has uploaded an image with different dimensions, you can manually resize the image *after* the document has been downloaded to a more suited shape and size.

### External documents

If your bot generates an **external document** and the user has uploaded an image with different dimensions, the image may appear different from its original state.

For this reason, we recommend communicating the dimension requirements to the user within the bot. Alternatively, switching the document to an internal document that can be amended prior to being distributed to the user.

 

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