In the bot user interface, single and multiple choice responses display in two ways depending on a certain set of criteria.
Display criteria
By default, responses display as pills. However, if any of the below criteria are met, responses display in the form of a list.
- Any of the responses contain more than 5 words
- Any of the responses contain 50 characters or more
- There are more than 150 characters in the responses in total
- There are more than 10 responses available
Pills
Here's how responses can display in the bot UI as pills.
[Image: Screenshot of responses as displayed in the Josef bot user interface in 'pill' form]
List
Here's what responses look like in lists. Users can click the up/down arrow in the response field to minimise/maximise the list view.
[Image: Screenshot of responses as displayed in the Josef bot user interface in list form]