---
title: Why does my activity record data appear in one column in Microsoft Excel?
description: Update your Windows settings to use commas as list separators for proper CSV file display in Excel. Follow our simple steps for a seamless experience.
---

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# Why does my activity record data appear in one column in Microsoft Excel?

The records you download are stored in standard CSV (Comma Separated Values) files. You may find that when you open your record in Microsoft Excel, the data displays all in the first column.

To have the data show in separate cells, you will need to update the settings on your Windows computer so that your **List separators** are **commas** instead of a **semi-colons**. 

 

To do this, follow these steps on your Windows computer: 

1\. Go to **Start** on the taskbar and select the **Control Panel**.

2\. From the Control Panel, select **Clock and** **Region**, and then **Region**.

3\. Under Formats, select **Additional settings**.

4\. Under Numbers, in the **List separator** field, enter a comma (,). Please see the image below as an example. 

5\. Select **Apply** and **OK**.

Now your .CSV file will display the data in separate cells in Excel. If you continue to experience issues, please reach out to [support@joseflegal.com](mailto:support@joseflegal.com)for assistance. 

 

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